General Advisor - Workshop and Road (Fort Myers, Florida)

  • Day job - on weekdays
  • Group insurance and pension program (401K)

Cisolift Distribution USA Inc expert in aerial work platform sales and repair, is recognized for the quality of its services and the expertise of its team.

In fast growth, we are looking for passionate and motivated people to join a committed team, which helps each other and makes life enjoyable.

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Duties and responsibilities

  • Receive and respond to customer calls regarding service requests;
  • Ensure optimal customer service through telephone;
  • Plan works and projects according to priorities and availability (parts and labor);
  • Ensure business development with the aim of promoting the company and ensuring its growth;
  • Open and manage work orders, including invoicing;
  • Work in collaboration with the sales team to ensure excellent after-sales service;
  • Manage and optimize technicians' schedules;
  • Support and supervise technicians in the workshop and the future road technicians;
  • Manage the fleet of mobile units (maintenance and repairs);
  • Collaborate in the management of the warranties of the various manufacturers.

Requirements

  • Good knowledge of mechanics, hydraulics or electromechanics of automated systems;
  • Significant experience in similar functions;
  • Being bilingual (English – Spanish) is an asset;
  • Stimulate through challenges and the search for solutions;
  • A good command of IT and management tools;
  • Excellent priority management;
  • Ability to visualize equipment and a situation without having the machine in front of you;
  • Skilled communicator and mobilizing leadership;
  • Good ability to manage multiple files simultaneously;
  • Good judgment, ability to read one's environment and a spirit of synthesis;
  • Have a positive attitude, be open to change, be committed and have a good team spirit.

Salary and benefits

Competitive salary

Benefits

  • A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration;
  • Group insurance covering drugs, dental, long-term disability, critical illness, health professionals, telemedicine, employee assistance program (EAP), and many more!
  • A clean, healthy and safe work environment;
  • Clothing provided;
  • Ongoing training;
  • Opportunities for advancement in a context of growth and expansion.

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